Inventrax products effectively address the track and traceability needs of industry by closing the information gaps that exist in disparate ERP's.
The operational support portfolio offers inventrax branded services and provides technical assurance to our clientele.
Services we offer include:
- 1 Technical support (levels 1, 2 and 3) – Remote support assistance.
- 2 Hardware Support (with optional onsite replacement) – for hardware failure related issues.
- 3 Software support – for software / firmware updates and/or to solve any software issues/bugs.
- 4 Online support – access to the inventrax support portal http://www.inventrax.in/csp for information and tools.