Demand Planning & Forecasting Suite

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Automate demand forecasting, align sales–operations plans, and optimize inventory to improve service levels and reduce working capital.

The solution uses statistical forecasting, ML-based forecasting, and collaborative planning workflows to create a single, consensus demand plan across Sales, Marketing, Supply Chain, and Finance.

Key Features

Forecasting Engine

  • Multi-level forecasting: By product, SKU, customer, channel, region, and time (day/week/month/quarter).
  • Statistical models: Moving average, exponential smoothing, ARIMA, seasonality detection, outlier correction.
  • ML-based models: Algorithm selection based on accuracy (e.g., gradient boosting / random forest / neural models).
  • Promotion & event modeling: Lift factors for campaigns, price changes, launches, holidays, competitor events.
  • Scenario planning: Best / base / worst-case forecasts with side-by-side comparison.
  • Automatic model selection: System recommends the best-fit model per SKU-location based on history and accuracy.

Demand Collaboration

● Sales input workflows: Sales teams can adjust system forecasts with comments and justifications.
● Marketing inputs: Campaign calendars and expected uplift captured and linked to the forecast.
● Consensus planning: Workflow to move from system forecast → sales forecast → consensus forecast.
● Approval workflows: Role-based approvals and locks for frozen periods.
● Versioning: Maintain multiple forecast versions with audit trail and change history.

S&OP & Supply Integration

  • Integration with Supply Planning: Export consensus demand to supply planning/MRP/TMS systems.
  • Capacity visibility: Overlay demand vs. production and logistics capacity constraints.
  • Inventory policy alignment: Connect demand plans to safety stock and reorder policies.
  • KPI dashboards: Forecast accuracy, bias, service level, fill rate, stock-outs, and excess inventory.

Analytics & Reporting

  • Forecast accuracy analytics: MAPE, MAD, bias by product, region, planner, and time bucket.
  • Exceptions management: Automatic alerts for large forecast deviations, demand spikes, or drops.
  • ABC/XYZ segmentation: Classify SKUs to apply differentiated planning strategies.
  • Root-cause analysis: Drill-downs by customer, channel, region, and event.
  • Self-service reports: Excel-like grid, pivot-style analytics, and export options.

Data Management & Integrations

  • Data inputs: Historical sales, shipments, orders, returns, pricing, promotions, and external factors.
  • Connectors: APIs / flat file / database integration with ERP, CRM, POS, e-commerce, and WMS/TMS.
  • Master data: Product, location, customer hierarchies with effective dating and attribute management.
  • Security & governance: Role-based access, audit logs, SSO support, and data encryption.

User Experience

  • Web-based UI: Responsive, browser-based workspace with no desktop install.
  • Planner workbench: Personalized views, saved layouts, filters, and favorites.
  • Mass-edit & overrides: Inline editing, bulk adjustments, percentage and absolute changes.
  • Comments & collaboration: Threaded comments on SKUs, customers, and forecasts.

DIGITAL TRANSFORMATION

Leverage your IT with our Operartional Technology (OT) convergence platform.

Business Benefits

Financial Benefits

  • Inventory reduction: Typically 10–20% reduction in overall inventory through better visibility and policy alignment.
  • Working capital improvement: Reduction in stock holding days and freeing of cash tied in inventory.
  • Revenue uplift: 1–3% revenue increase through better product availability and reduced stock-outs.
  • Reduced obsolescence: 15–30% reduction in slow-moving and obsolete inventory.
  • Lower expediting costs: 10–25% reduction in premium freight and urgent production changes.

Operational Benefits

  • Improved forecast accuracy: 10–30 percentage point improvement in MAPE for key SKUs/channels.
  • Higher service levels: Increase in OTIF / fill-rate by 3–8 percentage points.
  • Shorter planning cycle: Reduction of monthly planning cycle time by 30–50%.
  • Standardized S&OP process: Structured, repeatable monthly/weekly demand review.

Strategic Benefit

  • Single source of truth: One consolidated demand plan for all stakeholders.
  • Faster response: Improved agility to respond to market changes and disruptions.
  • Better cross-functional alignment: Finance, Sales, and Operations work on common numbers.
  • Scalability: Supports expansion to new products, markets, and channels without exponential planner load.

Technical & Functional Requirements

Functional Requirements

  • Historical data: Minimum 18–24 months of clean sales/shipments data recommended.
  • Master data: Product codes, hierarchy (e.g., family–category–SKU), location hierarchy, customer/channel hierarchy.
  • Calendar: Business calendar configuration (week definitions, holidays, year start).

Technical Requirements

  • Deployment options:
    • Cloud (SaaS – preferred)
    • On-premise (optional, subject to separate sizing)
  • Typical stack (for SaaS):
    • Application: Modern web framework (React/Angular/Vue) with REST/GraphQL APIs.
    • Backend: Microservices on Node.js/.NET/Java or equivalent.
    • Database: Relational DB for transactions, time-series/OLAP store for analytics.
    • Security: HTTPS, TLS, JWT/SSO, role-based access control.
  • Integration requirements:
    • ERP (sales orders, invoices, inventory)
    • CRM (opportunities, large deals)
    • POS/e-commerce (sell-out data where available)
    • WMS/TMS (for inventory and shipment visibility – optional)
    • File/API interfaces for external data (market data, macro indicators, etc.)
  • Infrastructure (if on-premise):
    • Application servers sized based on user count and data volume.
    • Database server with sufficient CPU, memory, and SSD storage.
    • Backup and DR policies as per client IT standards.
  • Access & Devices:
    • Modern browsers (Chrome / Edge / Firefox).

Implementation Plan

Discovery & Blueprint
2–4 weeks
  • Stakeholder interviews and current-state assessment.
  • Define planning scope: products, locations, channels, forecast horizon.
  • Identify data sources and data owners.
  • Document business processes and KPI targets.
  • Sign off on solution blueprint and project plan.
Data Preparation & Integration
4–6 weeks
  • Extract and cleanse historical sales and master data.
  • Configure hierarchies and attributes (SKU, location, customer).
  • Set up integration with ERP/CRM/POS (APIs or batch).
  • Define exception rules and data quality checks.
  • Initial data load into staging and planning environment.
Configuration & Modeling
4–6 weeks
  • Configure calendars, planning hierarchies, and user roles.
  • Set up forecasting models, parameters, and override rules.
  • Configure workflows for demand review and approvals.
  • Define KPI dashboards and business rules for alerts.
  • Run initial forecasting cycles and validate outputs with planners.
UAT & Pilot
3-4 weeks
  • Train key users (planners, sales, supply chain, finance).
  • Execute pilot cycle on selected business unit / regions / product families.
  • Capture feedback and fine-tune models, dashboards, and workflows.
  • Validate forecast accuracy improvements and process fit.
Rollout & Change Management
3-6 weeks
  • Gradual rollout to all regions / business units.
  • Cut-over from spreadsheet-based planning to system-driven planning.
  • Ongoing training sessions and helpdesk support.
Optimization & Advanced Analytics
Ongoing
  • Continuous monitoring of KPIs and forecast accuracy.
  • Activate advanced features (ML models, promotion analytics, external data).
  • Regular model re-tuning and periodic process reviews.